Frequently Asked Questions
Everything you need to know about shopping for your little one.
How do I determine the right size for my baby?
We provide a comprehensive size chart based on weight and height measurements rather than age alone, ensuring the most comfortable fit for your growing child.
What is your return policy for apparel?
We accept returns of unwashed, unworn items with original tags attached within 30 days of purchase. Please note that certain clearance items may be final sale.
Are your fabrics safe for sensitive newborn skin?
Yes, many of our products are made from 100% cotton or organic fibers and are OEKO-TEX certified, meaning they are tested for harmful substances to ensure safety and softness.
When will my order ship and how can I track it?
Orders typically process within 1-2 business days. Once shipped, you will receive a confirmation email containing a tracking number to monitor your delivery status.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states, APO/FPO addresses, and select international territories. Shipping costs and delivery times vary by location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options like Afterpay.